Shipping Policy
Velmont is committed to delivering your orders quickly and securely.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be longer during holidays, promotions, or peak shopping seasons.
Shipping Times
Estimated delivery times vary depending on your location:
- Domestic Orders: 3–7 business days.
- International Orders: 7–21 business days.
Please note that these are estimated delivery times and may vary due to customs, weather conditions, or carrier delays.
Shipping Charges
Shipping costs are calculated during checkout based on your delivery location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.
Customs & Import Duties
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, returns, or your order, please contact our customer support team. We are always happy to assist you.